Family Hearing Center
Knoxville · Est. 1983
Independent Audiology · West Knoxville

Hear better.
Live better.

For over forty years, Knoxville families have trusted one independent, doctor-owned practice with the sounds that matter most — a grandchild's voice, a Smoky Mountain stream, a mockingbird in the trees.

Since 1983 · Doctor-owned
3 Doctors of Audiology
Every major brand fit
20 60 250 500 1k 2k 4k 8k
Your hearing, mapped — before a single device is mentioned. Speech range
0Years caring for Knoxville
0Doctors of Audiology
0Manufacturers fit
0Offices · Knoxville & Lenoir City
Why it matters

"When was the last time you heard a Smoky Mountain stream, or a mockingbird singing in the trees?"

— The question we ask every patient

The Doctors

Three Doctors of Audiology — not a sales floor.

Every evaluation, fitting, and follow-up is handled by a licensed Au.D. The doctor who tests your hearing is the same doctor who programs your devices and sees you for years afterward.

Founder · 1983Dr. Sue Stone, Au.D., founder of Family Hearing Center

Dr. Sue Stone

Au.D. · CCC-A · ABA Board Certified

An audiologist since 1977 and founder of the practice in 1983. "Working with a person from diagnosis through successful rehabilitation has provided the greatest satisfaction."

TN License No. 0111
AudiologistDr. Jill Gresham, Au.D.

Dr. Jill Gresham

Au.D. · 18+ Years

A former Florida State University professor with experience across private practice and ENT groups. "I love connecting people to missed sounds and experiences."

Diagnostics & fittings
Pediatric LeadDr. Ashley McDermott, Au.D.

Dr. Ashley McDermott

Au.D. · LSU Health Sciences

Leads our pediatric care and works with patients of every age on hearing aid selection and fitting — bringing patience and precision to families and children.

Adults & children
Read full doctor bios
Independent & Doctor-Owned

No quota.
No corporate brand.

We fit the device that fits you

Because no manufacturer owns us, we fit every major brand — and recommend the one your hearing and your life actually call for.

One doctor, for the life of your devices

Hearing aids last five to seven years. The audiologist who programs yours is the one who'll fine-tune them every visit after.

Honest, unhurried evaluations

We start by listening. We test thoroughly, explain plainly, and never present a device until you've seen your own results.

What mattersFamily Hearing CenterThe chain store
Who sees youDoctor of AudiologyVaries by shift
Brands availableEvery major makerCorporate-mandated
Follow-up careSame doctor, for yearsWhoever's in
First conversationYour hearingThe sale
Roots in KnoxvilleSince 1983Head office elsewhere
Understanding the early signs of hearing loss
The signs

Conversations becoming a string of mumbles?

Asking people to repeat themselves. Turning the television up. Avoiding restaurants because the noise is too much. These everyday markers are how hearing loss announces itself — gradually, then all at once.

A comprehensive evaluation tells you exactly where you stand. The appointment itself commits you to nothing.

Explore our services
What we do

Complete hearing care, under one roof.

A

Comprehensive Hearing Evaluations

Diagnostic testing across the full speech range, explained in plain language with your audiogram in hand.

B

Hearing Aid Fitting & Programming

Precise, real-ear-verified fittings from every major manufacturer — matched to your hearing and your day.

C

Tinnitus Management

Evaluation and practical relief strategies for ringing, buzzing, and other phantom sounds.

D

Custom Earmolds & Listening Devices

Custom-fit protection and listening solutions for musicians, swimmers, hunters, and industry.

E

Pediatric Audiology

Patient, child-friendly evaluations and fittings led by Dr. McDermott.

F

Cleaning, Maintenance & Repair

Same-day cleaning and minor repairs whenever feasible — even for aids fit elsewhere.

Every major maker

We fit them all — so you're never sold just one.

From invisible-in-canal devices to the most advanced rechargeable platforms, we fit and service the full range of leading hearing aid manufacturers.

Phonak
Oticon
Widex
ReSound
Starkey
Signia
Unitron
Rexton
Microtech
Lyric
Compare the brands we fit
How it works

We start simple.

Four unhurried steps — the same way we've done it since 1983.

1

We listen

You tell us what you've been missing and what you've been through. No rush.

2

We evaluate

A thorough diagnostic evaluation arrives at an accurate, honest picture of your hearing.

3

We explain

We walk through your results together and discuss the solutions that genuinely fit.

4

We follow up

Fittings, fine-tuning, cleaning, and care — with the same doctor, for years.

In their words

What Knoxville tells us.

★★★★★
"My only regret is that I waited so long to admit that I had a hearing problem."
— James S.
★★★★★
"We have both been extremely happy with being able to hear everything and everyone."
— Susan K.
★★★★★
"Hearing aids have changed my son's life!"
— Stephanie W.
★★★★★
"I am so pleased with the way they feel and fit into my ears."
— Mr. McCosh
★★★★★
"A wonderful place! I have known Dr. Stone for years."
— Sara J.
40+
Years of Knoxville families
Second office

We also see patients in Lenoir City.

605 US-321 #3, Lenoir City, TN 37771 — serving Loudon County and points west. Renee, our patient care specialist, is based here.

(865) 988-7756
Before you come in

The questions we hear most.

How do I know if I actually need hearing aids? +
If you ask people to repeat themselves, turn up the TV, or avoid restaurants — those are the everyday markers. A comprehensive evaluation tells you for sure, and the appointment itself commits you to nothing.
Is the first evaluation really free? +
Yes — your initial hearing evaluation is complimentary, and you'll leave understanding your own results whether or not you ever purchase a device.
Do you work with my insurance? +
We work with most major commercial plans and can verify your specific coverage before your visit. Call Lindsey at (865) 588-3511.
Read all FAQs

Come hear what you've been missing.

Schedule a free, unhurried hearing evaluation with a Doctor of Audiology — or simply call the front desk and talk to a real person.